Quality Center

Center for promotion of quality in production and services

As a result of the multiannual successful activities in the implementation of the quality management systems in accordance with the International Standard ISO 9001:2008, in 2000 a Center for promotion of quality in production and services was formed within the Economic Chamber of Macedonia.

The activities started as technical assistance from the UK Government and the Know How Fund, in cooperation with Bywater plc., as a consulting company. Apart from the implementation of the project entitled "Implementing ISO 9001 in the Macedonian economy” in a number of companies, the training of consultants and leading auditors of the Economic Chamber of Macedonia was another benefit of these activities.

In the past period, the knowledge and experience gained by the above stated experts in accordance with the British methodology enabled a successful implementation of the ISO 9001 standards in production and services.

The Economic Chamber of Macedonia, wanting to fully complete the activities and the certification of the quality management systems, had established contacts with the renowned certification house BSI (British Standards Institution), the experts of which performed the certification.        

The domestic leading checkers, together with the British experts, were also involved in the process, which was assessed as a great asset in the process of acquiring competencies in this field by undergoing a certain number of trainings (theoretical and practical).

The Quality Center does not only provide the above stated services.

Following current trends directed towards environmental protection, the ISO 14001:2004 standard for the environmental management system becomes more significant and represents the influence of the organization or the company on and towards the environment. With the assistance of the Quality Center, the implementation of the ISO 1400 standard determines which of the working processes in the company pollutes the environment, then sets realistic objectives and introduces measures necessary for those to be achieved.
The Quality Center provides consultation on the introduction of HACCP- systems (systems for identification, evaluation and control of hazards relevant to food safety) applicable to the food industry, and as a summary of the requirements of ISO 9001 and HACCP, it assists in the implementation of the ISO 22000 standard that gives a general approach in the food safety management system.

As consumers increasingly care about the quality and safety of food products, the food industry sets high demands referring to that. Today there are numerous standards and norms in the world and their implementation and approval by the competent authorities proves the quality and safety of the products. One of the most present requirements in the food industry is the HALAL- standard that takes the lion’s share on an international level. For the implementation of this standard the Quality Center has a resource authorized by the HALAL Certification Agency from Tuzla.

The dynamic of the work asks for a more active approach to the health and safety protection of the employees when performing their work and it will identify the potential risks, will deter them, or, with the preventive activities it will reduce the probability for their appearance to an acceptable level. The business globalization imposes the need of creating a framework for establishing a protection system that, with the verification done by authorized certified bodies, will be internationally accepted, i.e. it will send a message to the employees, clients and the business partners from abroad that the health and safety risks in the company are managed in an efficient and internationally verified way.  

The ISO 45001 standard is dedicated to the issues for efficient and effective health and safety risk management of the employees, and it is also part of the services provided by the Quality Center.

Implementing management systems:
  - ISO 9001
  - ISO 14001
  - ISO 22000
  - ISO 45001

Contact address:
Economic Chamber of Macedonia
st. Dimitrie Chupovski, 13
1000 Skopje
Contact: Emilija Todorovska
Tel: ++ 389 2 3244047
Fax:++ 389 2 3244088
E-mail: emilija@mchamber.mk

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