Quality Center

Center for promotion of quality in production and services

As a result of the multiannual successful activities in the implementation of the quality management systems, according to the International Standard ISO 9001:2008, in 2000 a Center for promotion of quality in production and services was formed within the Economic Chamber of Macedonia.

The activities started as technical assistance from the UK Government and the Know How Fund, in cooperation with Bywater plc., as a consulting company. Apart from the implementation of the project entitled "Implementing ISO 9001 in the Macedonian economy” in a number of companies, another benefit of the activities was the training of consultants and leading auditors of the Economic Chamber of Macedonia.

In the past period, the knowledge and experience gained by the above stated experts in accordance with the British methodology enabled a successful implementation of the ISO 9001 standards in production and services.

The Economic Chamber of Macedonia, wanting to fully complete the activities and the certification of the quality management systems, had established contacts with the renowned certification house BSI (British Standards Institution), the experts of which performed the certification.                                          

The domestic leading checkers were also involved in the process together with the British experts, which was assessed as a great asset in the process of acquiring competencies in this field by undergoing a certain number of trainings (theoretical and practical).

The successful involvement realized the vision that the Chamber had back then for wrapping up the process of establishing and registration, i.e. certification of the quality management systems- QMS. 

The Economic Chamber of Macedonia signed a Cooperation Agreement with BSI, which authorized our experts to be an external resource of leading checkers for certified and continuous checks in Macedonia and beyond.

All leading auditors are IRCA (International Register of Certified Auditors) registered in London and are included in the London register.

The Quality Center does not only provide the above stated services.

Following current trends directed towards environmental protection, the ISO 14001:2004 standard for the environmental management system becomes more significant and represents the influence of the organization or the company on and towards the environment.

With the use of the Quality Center, the implementation of the ISO 14001:2004 determines which of the working processes in the company pollutes the environment, then it sets realistic objectives and introduces measures necessary for those to be achieved.

The Quality Center provides consultation on the introduction of HACCP- systems (systems for identification, evaluation and control of hazards relevant to food safety) applicable to the food industry, and as a summary of the requirements of ISO 9001 and HACCP, it assists in the implementation of the ISO 22000 standard that gives a general approach in the food safety management system.

As consumers increasingly care about the quality and safety of food products, the food industry sets high demands referring to that. Today there are numerous standards and norms in the world and their implementation and approval by the competent authorities proves the quality and safety of the products. One of the most present requirements in the food industry is the HALAL- standard that takes the lion’s share on an international level. The Quality Center has a resource, authorized by the HALAL Certification Agency from Tuzla for the implementation of this standard.

The work dynamic asks for a more active approach to the health protection and safety of the employees when performing their work and it will identify the potential risks, will deter them, or, with the preventive activities it will reduce the probability for their appearance to an acceptable level. The business globalization imposes the need of creating a framework for establishing a protection system that, with the verification done by authorized certified bodies, it will be internationally accepted, i.e. it will send a message to the employees, clients and the business partners from abroad that the health and safety risks in the company are managed in an efficient and internationally verified way.


  • Implementing a quality system according to ISO 9001:2008;
  • Certification of Quality System according to ISO 9001:2008 on behalf of BSI (British Standards Institutions);
  • Continuous review of the quality system according to ISO 9001:2008 on behalf of BSI (British Standards Institutions);
  • Implementation of HACCP (hazard analysis and critical control points);
  • Implementing a food safety system according to ISO 22000:2005;
  • Implementation of the management system environment under ISO 14001:2004;
  • Implementing HALAL- standard;
  • Implementing a system for managing health and safety at work, according to OHSAS 18001.

Contact address:
Economic Chamber of Macedonia
st. Dimitrie Chupovski, 13
1000 Skopje
Contact: Emilija Todorovska
Tel: ++ 389 2 3244047
Fax:++ 389 2 3244088
E-mail: emilija@mchamber.mk

Brilliant Patron Member

Premium patron Members

Standard patron Members

Silver patron Members


State Institutions

International Institutions

© 2008 Economic chamber of Macedonia, all rights reseved